Dokey Locksmith Services
Terms & Conditions
Effective date: August 2026 · Last updated: August 2026
These Terms & Conditions govern your use of the Dokey Locksmith Services website and the submission of service requests. By accessing this website or submitting a service request, you agree to these terms. Please read them carefully.
Important: Submitting an online service request does not automatically guarantee or confirm technician availability or service acceptance. Dokey Locksmith Services will review the request and provide the appropriate service update or confirmation.
Website Use
This website is provided for informational purposes and to facilitate service requests for Dokey Locksmith Services. You agree to use this website only for lawful purposes and in a manner consistent with these terms.
We reserve the right to modify, suspend or discontinue any part of this website at any time without prior notice.
Service Requests and Booking
You may contact Dokey Locksmith Services to request information or service. A request does not guarantee technician availability or service acceptance.
We will review requests and communicate next steps when service is available. Acceptance depends on technician availability, service area coverage, and the nature of the requested work.
Technician Availability
Technician availability is not guaranteed at the time of booking submission. We will make reasonable efforts to assign an appropriate available technician and communicate the relevant booking update to the customer.
We may decline or reschedule a request based on availability, service area, safety considerations, or other operational needs.
Service Confirmation and Scheduling
A service request is confirmed only when Dokey Locksmith Services provides confirmation through direct communication or an available booking channel.
Scheduled times may change because of technician availability, traffic, prior jobs, weather, or other circumstances outside our reasonable control. We will communicate material changes when practical.
Customer Information and Authorization
You are responsible for providing accurate, complete, and truthful information about the requested service, location, contact details, and relevant circumstances.
For lock opening, vehicle key, safe, vault, and related work, we may request reasonable proof that you own, occupy, manage, or are otherwise authorized to access the property, vehicle, safe, or item involved. We may decline service when authorization cannot be reasonably established.
Service Changes and Cancellations
If you need to change or cancel a service request, please contact us as early as possible.
Changes or cancellations may affect scheduling and technician availability.
Pricing and Quotations
Estimates and service fees are communicated based on the information available at the time. Final pricing may vary if the actual condition, required parts, service location, or scope of work differs from the original request.
We will communicate material changes to the expected scope or price before proceeding when practical.
Payment
Payment expectations and accepted payment methods will be communicated before or during service delivery, as applicable.
This website does not process payments directly.
Service Completion
After service completion, please review the work and raise any concerns with us promptly.
Service records or documents may be maintained as appropriate for customer support and recordkeeping.
Website Content
All content on this website, including text, images and design elements, is the property of Dokey Locksmith Services or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute or use website content for commercial purposes without prior written permission from Dokey Locksmith Services.
Third-Party Products and Services
Some services may involve third-party products, systems, or platforms. Their availability, performance, warranties, and terms are governed by their respective providers.
We are not responsible for the content, availability, or practices of third-party websites or services linked from this website.
Limitation of Liability
Nothing in these terms limits rights or remedies that cannot be limited under applicable law.
Questions about a completed service should be raised with Dokey Locksmith Services directly.
Updates to These Terms
We may update these Terms & Conditions from time to time. The updated terms will be posted on this page with a revised effective date.
Continued use of this website or submission of a service request after any update constitutes acceptance of the revised terms. We encourage you to review these terms periodically.
Governing Law
These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes arising from these terms or the use of our services shall be subject to the jurisdiction of the appropriate courts in the Philippines.
Contact Information
For questions about these Terms & Conditions, please contact us.
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